Contact Form krr11c3v

Contact our Support Team at care@bokksu.com

Monday - Friday 09:00 AM - 06:00 PM EDT

US customers can send us a text message or leave a voicemail at ‪(646) 450-2552‬.

Note if leaving a voicemail: 

Please leave a detailed message with your email address and the nature of your inquiry, and our Support Team will get in touch via email.

Bokksu

Explore our Help Center for answers to common questions about accounts, shipping, and subscriptions. Find solutions to streamline your experience and enjoy hassle-free shopping with us.

Help Center | Bokksu - FAQs, Troubleshooting, and Support

Orders typically ship out within 1-3 business days of your initial order, and you will receive a shipment notification when your box has shipped.

For Bokksu Snack Box Orders
Estimated Delivery Time:
Your boxes typically arrive within 1-2 weeks post the shipping date. However, please allow up to 4 weeks considering potential local customs procedures or weather-related delays.
US Shipments:
Orders shipped to the US are dispatched from Japan and directly routed to USPS, typically arriving within 1-2 weeks after shipping. Please note that initial tracking updates might not appear immediately as the order is en route to USPS.

For Bokksu Boutique Orders
What shipping method is available for Bokksu Boutique Orders?
We're excited to announce that we now exclusively offer Express Shipping for all Bokksu Boutique orders.
Estimated Delivery Time:
A: Express shipping takes about 4-6 business days to arrive once shipped. Please allow up to 2 weeks for potential weather or carrier related delays.

Bokksu Corporate Gifting Contact Form

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Shipping Questions

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